VV Family

Videovisit Family - user guide

Works on Windows, Mac, Linux and iOS & Android OS
This service is recommended to be used on a laptop or desktop PC/Mac with external audio- and videodevices (headset and webcam)
This service can not be used on the following operating systems: Windows Phone and other rarer operating systems

Supported browser based operating systems and browsers - Videovisit recommends using newest version of Chrome or Firefox browser

Download the Videovisit Family -app from your mobile devices app store
- Application can be found on Play Store (android) and App Store (iOS)
Once the app is downloaded, please log in using your Videovisit credentials

Pressing the globe icon allows you to change the apps language before logging in.
- Options are Finnish, English and Swedish
Log in by entering your Videovisit credentials (Username and password) and hit Sign in

Settings -menu allows you to change the applications settings
- Select language - choose the app's language between English, Finnish and Swedish
- Terms of service - opens in your default browser
- Privacy policy - opens in your default browser
- Send feedback - a feedback form will open in your default browser
- Sign out - signs you out of the service

Contacts - shows available contacts you can call to
- To initiate a video call, press the phone icon next to the contacts name

Recent - Shows recent calls in descending order from latest to oldest
- Shows inbound and outbound calls. These are marked with an arrow up or down
- You can call a contact by pressing the phone icon next to that contact (just like how you'd call through the Contacts -interface)

In-call UI layout- Shows participants and their status
- You'll see the other participant in fullscreen while your own and their videos can also be seen in the top right corner
- Shows an icon when a participant has muted their microphone or camera, as seen in the small icon in the top right
Pressing the small pictures in the top corner makes the chosen participant focus, moving their video feed to fullscreen

In-call settings - Tapping the screen while in a call open up in-call options
- Call duration and name of the focused participant shows up in the top left corner
- Settings - Allows you to change your camera feed (front, back etc.), microphone and speakers
- Mute - Mutes your microphone. Pressing this again unmutes mic.
- Disable camera - Disabled your camera. Pressing this again unmutes camera.
- Leave call - Ends the call and takes you to end call screen

End call screen - shows after you've left the call
- Shows call duration
- Pressing Close takes you back to the page where you called initially